A Consultancy and Coaching role involving getting to know this wonderful licensed café and restaurant, and introducing actions plans across margin improvement, Brand development and people management. Mentoring also came into play here, working closely to support the business owner as changes were made, building confidence and drawing out skills.
Sharon Villiers, Owner
“Jackie quickly grasped the issues we were facing in our business and worked with us to develop action plans to address them. Her knowledge and support have been fundamental to our business growth, and we felt very trusting in her as a person from the very beginning or our work together. It’s not easy to open up about challenges in your business, but Jackie was hugely empathetic and professional, and we felt very comfortable working with her.”